Software Solutions Ecosystem
From Auditing to Maintenance to Intervention Tracking — whatever your operational need is, we’ve got you covered.
Three Connected Platforms. One Continuous Process.
Designed to work together seamlessly — Auditor Service Desk evaluates and flags issues, Thunderbolt manages the maintenance response, and AccessLog ensures full visibility and compliance during interventions.
Auditor Service Desk — Auditing & SQI Evaluation
Core Functions
- Automates site audit lifecycle and SQI calculation.
- Handles critical reserves, follow-ups, and escalation.
- Tracks performance with before/after evidence and comments.
- Generates standardized SQI and KPI dashboards.
Acts as the starting point of operational quality — identifying issues before they reach maintenance.
Thunderbolt — Facility Management & Maintenance
Core Modules
- Planned & Corrective Maintenance (PM/CM) management.
- Fault management via mail observer or manual entry.
- QR-based asset tracking with full PM/CM/IR history.
- Integrated revision control and SLA tracking.
Bridges audits and field execution — scheduling actions, assigning teams, and closing the loop on site findings.
AccessLog — Site Access & Intervention Tracking
Core Functions
- Digitally logs interventions with time, GPS, and device validation.
- Manages site entry, renewals, departures, and arbitration.
- Cross-verifies access with OSS alarms and door sensors.
- Provides real-time dashboards and automated alerts.
Completes the ecosystem — ensuring every maintenance action is validated, secure, and fully traceable.
Capabilities Summary
A concise view of what each platform delivers within the unified operational chain.
| Functionality Area | Auditor Service Desk | Thunderbolt | AccessLog |
|---|---|---|---|
| Primary Purpose | Auditing & reserve tracking with SQI scoring | Facility & maintenance management (PM/CM/IR) | Site access & intervention lifecycle control |
| Field Interfaces | Web • Desktop | Desktop • Mobile | Web • Mobile |
| Key Modules | Critical Reserves, Checklist Creation, Evaluation | PM Plans, CM Tickets, IR Reports, Workforce Dispatch | Intervention, Renewal, Departure, Arbitration |
| Evidence & Validation | Before/After photos, comments, rectification proof | Before/During/After images, spare-part tracking | GPS position, timestamps, device fingerprinting |
| Notifications | Email notifications to stakeholders | Mail observer alerts, mobile push | Browser + Email alerts, SMS (future) |
| Reporting | SQI & KPI dashboards | PM/CM/IR history, SLA reports, login logs | Live maps, dashboards, query builder exports |
| Integration | Internal audit data | Mail observer, QR assets | OSS, HPSM, ASD cross-links |
| Value to Operations | Identifies performance gaps | Executes corrective actions | Verifies on-site compliance |
A Complete Digital Chain of Command
From the moment an issue is identified by the Auditor Service Desk,
it is dispatched through Thunderbolt for maintenance,
then validated and closed securely through AccessLog.
One ecosystem. Total operational control.